Service Update

In mid June Mercuri was the target of a Cyber attack and a subsequent but unrelated hardware issue affecting our core teleconferencing bridge. The concurrence of these two incidents has delayed our recovery and limited the services we are able to provide as we recover.

Please reach out to us directly at cs@mercuri.ca or 1-888-661-7777 to discuss your service needs and what Mercuri is able to provide you going forward, in the short and long term.

Thank you for your patience during this time.

The Mercuri Team

Mercuri awarded VCSO standing

 
Great news! Mercuri Teleconferencing and StarLeaf are now a part of the VCSO (Video Conferencing Standing Offer/ E60HN-13VCSO/016/HN).

As a VCSO chosen vendor, Mercuri, Canada’s StarLeaf Premier Partner can now offer StarLeaf's award-winning video conferencing and collaboration cloud services and meeting room hardware solutions to the Canadian Government .

Priority fulfillment: Mercuri will give preferential status to VCSO orders, prioritizing its fulfillment ahead of non-VCSO business.
- Next day delivery: Mercuri will provide next day delivery to all major cities in Canada for all VCSO orders received before 3:00 PM Eastern the prior day.
- Same day spare parts: Mercuri maintains an inventory of small replacement parts that are available for same-day delivery to major cities in Canada.
- Demo equipment: Mercuri can place StarLeaf demonstration equipment at your organization for evaluation and testing.

Contact us for more information, for discounted VCSO pricing, or to request your Online or On-Site demo!